To ensure that you get the most from your journey, please read the following information carefully. These detailed conditions govern the purchase of travel arrangements through African Adventure Travellers and LFT Adventures and form part of the agreement with us.
50% of the total fare is due at the time of booking with the remaining 50% due 30 days before your trip begins. The initial 50% is non-refundable as permits are bought for all tracking (Golden Monkey, Gorilla and Chimpanzee). We understand that sometimes plans change. If you would like to change the date, please contact us as soon as possible. This might result in a change in itinerary depending on availability.
LFT Adventures accept credit cards and wire transfers as payment for your adventures.
LFT Adventures/African Adventure Travellers will refund 100% of the deposit if we cancel your trip, and the following cancel terms follow upon cancellation by a client.
More than 60 days before arrival-25% (excluding tracking permits)
30 days or less before arrival-50% (excluding tracking permits
7 days or less before arrival-100%
NOTE:
Gorillas, Chimpanzees, Golden Monkey Permits are 100% non-refundable.
No refunds shall be made for any activity cancelled and or not done by any client.
Your trip shall be postponed in case of any pandemic like Covid, Ebola and no money shall be lost.
African Adventure Travellers cannot accept liability or responsibility for any alteration, delay or cancellation caused by war or threat of civil war, civil strife, natural disaster, terrorism, industrial disputes, fire, bad weather, sickness, or any other circumstances amounting to force majeure and/or Acts of God.
NOTE: In an event of refunding your money after following the cancellation policy, LFT Adventures/ African Adventure Travellers deduct 50USD of your money as a Bank charge used in sending your money back.
We do accept wire transfers or Bank to Bank payments which take 3-4 working days for the money to get into our account. Details of the Bank account are shown below. AND we also accept Credit Card payments. Credit card payments will add an additional 3.5% fee.
Any date changes which can be made to your purchase(s) by African Adventure Travellers will always be communicated by email, Phone or fax and this should be mainly as a result of changes from service providers. A
If you have any queries regarding accommodation with which you have been provided, you should bring attention to the hotel or hostel management immediately at the hotel or hostel. African Adventure Travellers cannot look into any queries if you have not brought them to the attention of the hotel or hostel management.
Travel insurance is a vital part of your arrangements and LFT Adventures African Adventure Travellers strongly recommends that you have taken out adequate travel insurance for the entire duration of your itinerary.
You need a valid passport for your travel to Uganda. It is a Common requirement that your passport is valid least 6 months after the date you intend to depart from Uganda.
Please check requirements for entry including Yellow Fever Vaccine, Covid requirements, etc. LFT Adventures/African Adventure Travellers cannot take responsibility for any changes due to the client's negligence regarding entry requirments.
